Backup & Disaster Recovery Matters
Hardware fails. People make mistakes. Cyberattacks happen. The question isn’t if you’ll face an outage—it’s whether you’ll recover quickly and completely. Effective BDR is more than storing copies of your data; it’s the ability to restore systems with confidence and hit your recovery objectives after any disruption.
Our BCDR Approach
We align your backup and recovery plan to clear business outcomes—defining Recovery Time Objective (RTO) and Recovery Point Objective (RPO), validating them with testing, and continuously improving based on real results.
Our approach includes:
- Business impact analysis (BIA) and critical system mapping
- Clear RTO/RPO definitions by workload and priority
- Immutable, offsite, and multi‑region backup strategies
- Regular, scripted recovery testing (file, VM, app, and site-level)
- DR runbooks with step‑by‑step recovery procedures
- Continuous monitoring, alerting, and verification reports
Managed Backup (Servers, Endpoints, Cloud)
Centralized, automated backups for physical, virtual, and cloud workloads—monitored 24/7 with immutable storage options and encryption in transit/at rest.
Image‑Based & VM Backups
Application‑aware, image‑level backups for fast restore or full‑system recovery—supporting VMware, Hyper‑V, and cloud VMs.
Disaster Recovery (DR) & Site Failover
Warm/cold/hot DR options, runbooks, and orchestrated failover/failback to minimize downtime during major incidents.
BC/DR Runbooks & Playbooks
Clear, role‑based procedures for recovery—including communications, escalation paths, and vendor coordination.
On‑Prem, Cloud, and Hybrid Strategies
Right‑sized designs using on‑prem appliances, cloud storage tiers, replication, and multi‑region resilience.
Microsoft 365 / Google Workspace Backup
Protect mail, Teams/SharePoint/OneDrive, and collaboration data with policy‑driven backups and granular restores (messages, files, sites).
Immutable & Air‑Gapped Backups
Ransomware‑resilient backup storage with immutability and optional offline tiers to ensure clean recovery points.
RTO/RPO Planning & Testing
Define realistic objectives by workload and validate them with scheduled recovery drills—file‑level, app‑level, and full failover.
Backup Monitoring & Compliance Reporting
24/7 job monitoring, success/failure alerts, chain health checks, and executive‑friendly reports for audits and compliance.
vCIO/vCISO Guidance for Resilience
Executive‑level alignment of BCDR with business priorities, budget, risk, and regulatory requirements.
Why Choose Critical Sight
- Recovery you can prove: Regular test restores and clear reporting
- Ransomware‑resilient design: Immutable and air‑gapped options
- Business‑aligned objectives: RTO/RPO that reflect real‑world needs
- End‑to‑end coverage: Servers, endpoints, SaaS, VMs, and cloud workloads
- No surprises: Transparent monitoring, alerts, and executive dashboards
Common Problems & How we can Help
We can act as your end‑to‑end BCDR team—designing the strategy, implementing backups, building runbooks, and conducting regular recovery tests.
Or, if you already have tools in place, we’ll be your trusted partner to assess coverage, identify gaps, validate restores, and strengthen resilience where it matters most.
Ransomware Attack
Cybercriminals encrypt your data and demand payment, halting operations. We mitigate this risk with immutable, offsite backups; 24/7 backup monitoring; clean recovery point validation; and orchestrated restore/failover procedures.
Backups Fail Silently
Backups appear to run but can’t be restored when needed. We mitigate this risk with automated backup verification, periodic test restores, chain integrity checks, and executive reporting.
Slow Restores & Excessive Downtime
Recovery takes hours or days, costing revenue and trust. We mitigate this risk with image‑based backups, tiered storage for fast recovery, VM‑level restores, and RTO‑driven DR design.
Critical Data Not Actually Backed Up
Key apps, SaaS data, or new systems are missed. We mitigate this risk with asset and data mapping, coverage policies for new workloads, M365/Google Workspace backups, and change‑management checkpoints.
Single‑Site or Single‑Copy Risk
A local disaster or storage failure wipes out backups. We mitigate this risk with the 3‑2‑1‑1‑0 approach (3 copies, 2 media, 1 offsite, 1 immutable/air‑gapped, 0 recovery errors) and multi‑region replication.
No Clear RTO/RPO
Teams don’t know how fast they must recover or how much data loss is acceptable. We mitigate this risk with business impact analysis, defined RTO/RPO by workload, and documented runbooks tied to those objectives.
Application‑Level Recovery Complexity
Databases and line‑of‑business apps require special steps to restore cleanly. We mitigate this risk with application‑aware backups, transaction log handling, and app‑specific recovery playbooks (SQL, AD, Exchange, etc.).
Human Error & Accidental Deletion
Files, mailboxes, or records are deleted or overwritten. We mitigate this risk with granular item‑level restores, retention policies, and rapid search‑and‑restore workflows for end‑users and admins.
Cloud Cost Spikes or Poor Storage Tiers
Uncontrolled growth inflates backup and DR costs. We mitigate this risk with lifecycle policies, tiered storage (hot/cool/archive), deduplication/compression, and regular cost/right‑sizing reviews.
Unrehearsed Crisis Response
Teams don’t know who does what when systems go down. We mitigate this risk with DR runbooks, role‑based checklists, scheduled tabletop exercises, and post‑test improvement plans.